Returns & Exchanges
Because many of our products are custom-made or personalized, returns and exchanges are not accepted for custom-made products.
Please review all personalization details, sizes, colors, and product information carefully before placing your order.
Damaged or Incorrect Items
If your item arrives damaged during shipping or you receive an incorrect item, please contact us within 7 days of delivery.
To help us review the issue, please include:
- Photos of the damaged product
- Photos of the shipping box and packaging
- Your order number and a brief description of the issue
For information about order processing, shipping, delivery, and tracking, please refer to our Shipping Policy.
Questions?
If you have any questions about your order, shipping, returns, or a damaged item, please contact us at support@artsytrendz.com.